What you need to know when Purchasing one of our costumes

Payment

MulticolorBark does not give quotes. We hold auctions or take offers through email and other social media when open. If you are looking for a price range to shoot for, our suits usually sell somewhere between $10,000-$30,000USD. Upon approval of your offer, you will be presented with an agreement contract that must be signed. It’s important to know that 30% of the total payment is non-refundable. We do not offer payment plans, the total price is due upfront. Your suit must be completely paid off before work will begin on it. Our preferred method of payment is a cashiers check, however other methods can be discussed. It is important you are serious when commissioning MulticolorBark.

SHIPPING

Shipping costs are an additional charge when the suit is completed. Costs may vary and one should expect to pay anywhere from $50-$300 within the US. International could be as much as $700. Please keep in mind, MulticolorBark has the right to select shipping methods and carriers. MulticolorBark is NOT responsible for any lost or damaged products once it leaves our studio.

Repairs and Refurbishments

MulticolorBark offers free minor repairs, from wear and tear, within a year of obtaining your costume. Shipping is required by the customer for packages delivered to and from us. After a year, all repairs either large or small, will be charged a fee. Repairs are subject to be declined based on scheduling conditions. We cannot guarantee getting repairs made ASAP in all situations.

Our costumes are built to last, but they do require maintenance and cleaning by the owner to ensure they last many years. In the past we offered refurbishments for older suits, but don't always offer them, as its a very extensive project with an outcome that is still not brand new. We highly recommend ordering a new suit from us if you are looking for the latest quality and style.

Keep your suit looking fresh and you may never need to send it in for repairs!

Concept Art

In order to bring your character to life, concept art is needed. This is a reference sheet with at least 2 views of your character (front and back) showing off all the markings and details you would like. If you wish to give MulticolorBark artistic freedom, then it is not required as we will work with you to come up with a design.

Cancellations or Design Changes

If you wish to cancel your commission at any time please know 30% of the full cost, as stated previously, is non-refundable. Make sure you are financially secure before committing to a commission. However part of what you have paid can be refunded of course. If work has already been started on your suit, it will affect how much can be refunded. We are happy to work with you to resolve any issues!

While it is advised that you are sure on your design when commissioning MulticolorBark, some changes can be made up until work is actually started on the suit and supplies are ordered. If supplies are ordered and work is already started; we can NOT guarantee all changes will be made. Please be sure you are absolutely satisfied with your design before commissioning. If design changes are made it may change the price of your original offer.

Disclaimer: Multicolorbark does NOT offer hyper realistic costumes, our style is quite toony. Please be certain this is what you are looking for before commissioning.

Work in progress photo of a tiger made in 2021

Sizing

A Duct Tape Dummy (DTD) is basically a clone of your body that we can work off of to ensure a proper fit. DTDs are required for full suit commissions. When making your DTD, please use painters coveralls and STRONG duct tape. Make sure to tape all the way down to your ankles, wrists, and up to the base of your neck. If the coveralls run out and you still need to tape closer to your wrists or ankles, you can use paper towel to create that buffer between skin and tape. Place the duct tape in a criss cross pattern as you go, this will help keep the DTD from falling apart when we re-stuff it here in the studio. A good bodysuit will only be as good as its dummy. Please wait to make your DTD until asked to do so. Weight and muscle mass can fluctuate over time. It is important that the duct tape dummy is an accurate representation of your body, so when you get your suit it fits properly.

Deadlines

Completion dates can not be predicted exactly, however we try to provide you with a rough estimate of when your suit may be finished. No deadlines are guaranteed. Quality and comfort are extremely important during the construction of your suit, that being said we never want to rush. MulticolorBark currently has a queue of commissions waiting to be made. Order is subject to change based on availability of materials and the general creative process. Work will not start on a suit until it is paid off completely. You can see the order in which suits will be made on our Trello

We value our customers, so please, if you have any issues with your costume or the commission process, contact us! Communication is key for a timely and complication-free experience.